Warranty Information
All Items Have a Limited Warranty
We stand behind our products and everything we make. Because the halters are made by hand there is always a chance for a flaw or a component to fail. As we know this is never ideal, but we are here for you and want to make sure you and your horse are happy.
Warranty
If any rivet or piece of hardware on your halter fails, we will fix/ repair/ replace it free of charge. Please send us a message to MICanterCouture@gmail.com and we will send you a shipping label to send us the piece. Once we have the piece we will repair or replace any damaged metal pieces.
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If a strap fails we will assess each situation to give you the best result and repair option on your piece.
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Biothane is very durable and we for see more hardware failures than strap failures.
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Please message us if you have any questions.